This document describes how we use and protect any information that you give Bom Shanka Machines Ltd when using our website or buying our products.
Bom Shanka Machines is committed to ensuring that your privacy is protected. When we ask you to provide any personally identifiable information, you can rest assured that it will only be used in accordance with this privacy statement.
Bom Shanka Machines may change this policy without warning from time to time by updating this page. You should review the terms outlaid here regularly to confirm your agreement with them. This policy is effective as of 5th of March, 2020.
What we collect
In its current form, without you first giving consent, the public areas of our website are not collecting or storing any information about you (please see Cookies section below). If you sign up for an user account we will store the name given on the sign up form, username, encrypted password, and your email address. When purchasing any products through FastSpring we will automatically create an user account for you so that you can easily find your plugin licenses and take advantage of upgrade discounts if you have purchased the Everything Bundle. Obviously this implies that we will store details of which products you have purchased via FastSpring.
Information about which areas of the website you visit are recorded in our website logs which we use to identify any errors or security problems (such as malicious access attempts) and to monitor usage patterns. It is in our legitimate interests to record this information in order to protect the security of our website. We are not able to link any particular website visitor to an identifiable individual.
If you choose to accept only the necessary cookies our website will only set those which are needed for the correct functioning of the site and are thus exempted from regulation. In its current form the website sets one cookie used by CloudFlare, our content distribution network, to optimise delivery of the website to you. This cookie has the name __cfduid. Additionally it may also set two further cookies to guard against malicious access, maintain your logged in status and other necessary details of your browsing session, these are named ci_session and csrf_cookie. If you would like to block or remove them, you can search online for instructions, however this may cause the website to function incorrectly.
If you choose to accept all cookies then in addition to the necessary cookies detailed above we also make use of Google Analytics to help improve the website and learn about our traffic sources, you may find out more information about the cookies Google set and their data collection practices here and here. We also use the Facebook Pixel to determine the effectiveness of any adverts we run on Facebook, you may find more information about the cookies Facebook set and their data collection practices here and here. For more information about your rights and choices regarding tracking cookies, please visit either https://www.aboutads.info/choices or https://www.youronlinechoices.eu/
We use Deskero to manage our support for license holders, by sending a support request you acknowledge that your information will be transferred to Deskero for processing, please consult their privacy documents for further information.
We use Sendinblue to manage our mailing list, by subscribing to our mailing list you acknowledge that your information will be transferred to Sendinblue for processing. You may unsubscribe from it at any time by visiting the "unsubscribe" link in the footer of any marketing email we send, please consult their privacy documents for further information.
We use reputable cloud service providers located in Paris, France alongside industry standard security procedures to safeguard your data.
Sharing of data
Unless required to do so by law we will never share any information with 3rd parties without your explicit consent.
All information collected will be retained for the lifetime of the product to which it pertains. Website log data is deleted after no more than 12 months.
Your rights regarding any personal data are governed by UK law. You can find out about them here. To exercise any of your rights please contact us. If you disagree with how we handle your request, you can ask the Information Commisioner's Office to investigate.